What it means
The dropoff address was rejected as one a courier cannot deliver to.Common causes
- The address is incomplete or ambiguous.
- A courier cannot reach the place, for example a restricted area.
What to do
- Send a complete address with street, number, neighborhood and city, or send coordinates.
- Ask the customer to confirm the address or pick another place to receive the order.
error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself.
All errors