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What it means

Something failed on Listo’s side. It is not a problem with your request.

Common causes

  • An unexpected failure while processing the request.

What to do

  • Repeat the identical request after a short wait. Use the same Idempotency-Key on a create.
  • Check the status page for an open incident.
  • If it keeps happening, contact support and include error.request_id from the response body.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors