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What it means

The delivery was already dispatched, so its pickup window can no longer be moved.

Common causes

  • A change to the pickup time after a courier was requested.

What to do

  • Move the pickup window only while the delivery is still scheduled.
  • Past that point, cancel the delivery if it can still be canceled, and create a new one.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors