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What it means

The store’s pickup point is not confirmed yet, so no courier can be requested from it. Nothing was created.

Common causes

  • The restaurant changed its pickup address recently and the change is still being confirmed.
  • The store’s record could not be confirmed with the courier network.

What to do

  • Repeat the identical request after a few minutes. It usually clears by itself.
  • It can take longer when the address needs a person to review it. If it is still blocked after a while, contact support with the store id.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors