What it means
The store’s pickup point is not confirmed yet, so no courier can be requested from it. Nothing was created.Common causes
- The restaurant changed its pickup address recently and the change is still being confirmed.
- The store’s record could not be confirmed with the courier network.
What to do
- Repeat the identical request after a few minutes. It usually clears by itself.
- It can take longer when the address needs a person to review it. If it is still blocked after a while, contact support with the store id.
error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself.
All errors