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What it means

There is no bank account that can receive this withdrawal.

Common causes

  • No payout account is registered yet.
  • The registered CLABE is not valid.
  • The payout account was changed recently and is still in its waiting period.

What to do

  • Check the payout account in the partner dashboard. The message says which of the three it is.
  • Repeat the withdrawal once the account is ready. After a change, the message names the moment the waiting period ends.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors