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What it means

This order has no collected card payment left to give back.

Common causes

  • The order was paid in cash, or the customer is yours and Listo holds nothing of theirs.
  • The order is still waiting for its payment.
  • The order was already refunded down to zero.

What to do

  • Read the delivery. refundable_cents shows how much can still be refunded.
  • Settle cash and prepaid orders with the customer directly.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors