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What it means

The dropoff address is outside the area Listo delivers to from this store.

Common causes

  • The dropoff is farther from the store’s pickup point than the delivery radius allows.
  • The address is at the very edge of the radius and the courier network refused it there.

What to do

  • Ask the customer for an address closer to the store.
  • Quote first with POST /v1/quotes. If a quote comes back, that delivery can be created.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors