Skip to main content

What it means

A card payment for this add-on is still being processed by the bank. Nothing was switched on and nothing new was charged.

Common causes

  • You asked to switch on a monthly add-on while its first card payment had not settled yet, for example when the previous request timed out.

What to do

  • Read the store after a short wait and check add_ons for the add-on.
  • Repeat the request only if the add-on is still off once the bank has answered.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors