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What it means

The order is worth more than this store’s limit for its payment type, so nothing was created.

Common causes

  • A prepaid order whose order_value_cents is above the store’s prepaid limit.
  • A quote with no payment_method and an order_value_cents above the store’s prepaid limit (a quote with no payment method is judged as prepaid, because only a prepaid delivery can book it).
  • A card order whose order_value_cents is above the store’s card limit.

What to do

  • Read the store’s order_value_limits (GET /v1/stores/) for its prepaid and card limits.
  • Split the order into smaller deliveries, or send one worth less than the limit.
  • Contact Listo to raise this store’s limit.
  • Cash has its own limit and its own code, cash_over_cap.
  • error.param is order_value_cents. Nothing was created, so the same Idempotency-Key can be used again once the limit is raised.
Every error response carries an error.request_id. Quote it if you write to support, and read Debugging your integration to look the call up yourself. All errors